manjur55Privacy Policy

Data We Collect on manjur55

Account creation and verification

When you open an account on manjur55, we collect your email address, phone number, full name, date of birth, and residential address. We also request your identification document (passport, national ID card, or driver's license) to verify your identity. This verification is mandatory and helps us comply with anti-money-laundering regulations. We confirm your phone number via a one-time code sent to your mobile device. This step is required and takes less than one minute.

We store your verified phone number securely and use it to send you account notifications and support messages. Your identity documents are stored encrypted and are accessed only by our compliance team to verify your details. We retain these documents for as long as your account is active and for a period after closure as required by law.

Payment and transaction data

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect the transaction reference number, amount, date, and time. We do not store your full payment card details or wallet passwords—those are held securely by your payment provider. Your deposit and withdrawal history is maintained in your account and appears in your Result Archive anytime you log in.

Game activity and Result Archive

We record every spin you play in our slots, every hand at our live-dealer tables, and every sportsbook entry you make on manjur55. This includes the date, time, stake amount, game or market name, and the outcome. This data is stored in your Result Archive for as long as your account is active. We use this data to settle your balance, resolve disputes, and comply with gaming regulations. You can access your complete history anytime by logging into your account.

Support and communication data

When you contact our support team via chat, email, or phone, we record your inquiry, our response, and any supporting information you provide. We use this data to resolve your issue and improve our support quality. We retain support records for two years after closure and delete them unless we identify a dispute or investigation that requires longer retention.

Cookies and website usage

Our website uses cookies to remember your login status, language preference, and account settings. These cookies do not track your behaviour across other websites. They are stored on your device and expire after 30 days of inactivity. You can delete cookies anytime via your browser settings. Disabling cookies may limit your ability to use some features of manjur55.

Our Data Protection Policy

How we protect your data

We at manjur55 use industry-standard encryption (TLS 1.2 or higher) to protect data in transit. Your payment information is encrypted at rest. Our servers and databases are protected by firewalls, access controls, and regular security audits. Our staff can access your data only on a need-to-know basis for account verification, support, and dispute resolution. We do not share your data with third parties except where required by law or to process your payments through our payment partners.

Third-party processors

Our servers may sit outside your jurisdiction. We use third-party processors for payment handling (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), email delivery, and data backup. These processors are bound by data protection agreements and may only use your data to provide the services we request. They do not have the right to use your data for their own marketing or purposes. We are responsible for their data handling and investigate any breach on your behalf.

Data retention schedule

We retain your account data (email, phone, name, address) for as long as your account is active. After you close your account, we retain minimal data (transaction summaries and dispute records) for as long as required by law, typically 5-7 years. Your game history and Result Archive are preserved for the same period to support audits and dispute resolution. We delete your personal details (passwords, identity documents) upon request, subject to any legal hold periods.

Your rights on manjur55

You have the right to request access to all data we hold about you. Contact our support team with your request, and we provide a complete copy within 30 days. You also have the right to request correction of inaccurate data—for example, if your address on file is outdated, we update it. You may request deletion of your personal details (name, phone, address, identity documents) anytime, subject to any legal obligation to retain transaction records. You have the right to object to our processing of your data for certain purposes; contact support to discuss your concerns.

Regional considerations and holidays

Our data centre infrastructure serves players across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions. During major holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi, our response times to data access requests may be longer due to reduced staff availability. We aim to respond to all requests within 30 days under normal circumstances and notify you in advance if a holiday will extend response windows. Your data security does not diminish during holidays—all protections remain in effect.

Policy updates

We may update this privacy policy anytime to reflect changes in our operations or applicable law. We notify you of material changes via email and give you 30 days to review. Continued use of manjur55 after notification constitutes acceptance of the updated policy. If you do not accept the changes, you may close your account and withdraw your balance.

Contact us about your privacy

If you have questions about how we handle your data, wish to exercise your privacy rights, or believe we have misused your information, contact our support team. We respond to all privacy inquiries during business hours and aim to resolve concerns within 30 days. You can reach us via chat, email, or our FAQ for common questions. We take all privacy concerns seriously and investigate thoroughly.

Your trust is central to how we operate manjur55. We handle your personal data with care and transparency. This privacy policy reflects our commitment to protect your information while delivering the gaming, sportsbook, and esports services you expect from us.